Buy A Van UK is committed to providing the best quality advice and information to its customers and that is why we ensure all our employees are trained to SAF standards.
SAF Approved is awarded by the FLA to dealers who have voluntarily put all of their customer-facing staff through the online SAF test. A dealer applies to the FLA to become SAF Approved and must commit to treating their customers fairly through an annual SAF compliance statement.
Dealers who become ‘SAF Approved’ are sent a welcome pack by the FLA to promote their new status to their customers. The welcome pack includes:
a SAF Approved certificate;
SAF Approved wall plaque;
and use of the SAF logo on advertising and promotional material.
What is SAF?
Specialist Automotive Finance (SAF) was introduced by the Finance & Leasing Association (FLA) in 2007 to boost professionalism in motor dealerships and increase consumer confidence in car finance.
The SAF competence test assesses dealer staff knowledge of the available types of car finance and the regulations that govern their sale in showrooms.
The online test consists of 60 randomly-generated multiple-choice questions which must be answered in 60 minutes. The test must be retaken every 12 months to ensure that staff’s knowledge remains up to date. The SAF test is audited by the FLA and over 190,000 tests have been taken online since 2007.
A ‘SAF expert’ is someone who has passed the SAF competence test. Individuals who successfully pass the SAF test will be able to download a Certificate of SAF Competence. The SAF certificate helps reassure car buyers that they are receiving expert information on car finance.
SAF is entirely funded by FLA member finance companies so the test can remain free of charge to dealers and their staff.